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Kindly read the following carefully.

Scenario 1: Product claimed to be deffective by consumer and and our team verifies this after receiving.
-》 Cost of both dispatching the deffective product to us and the new product back to consumer will be our responsibility.

Scenario 2: Product claimed to be deffective by consumer but our team finds no fault
-》 Cost of sending the product back to us will be on the consumer. Sending the new replaced product / the original product back to consumer will be on us.

Scenario 3: Consumer finds no fault/deffect but still wants it replaced for a different product
-》 Cost of both sending the Original product from consumer to us and the new replaced product back to consumer will be on the consumer.

 

Our customer service will be happy to assist you@

0309-4283208

write to us: info@naturebyqanita.com

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